DISCLAIMER
All prices are correct at time of publishing. Anglers Base has the right to change prices and specifications without prior notice. Any colours shown are as accurate as the website allows. The availability of an item on the website does not guarantee that it is in stock. Related product information is as supplied by the manufacturer, unless stated as our opinion.

PRICING POLICY
All products on this web site are priced in pounds sterling and include VAT at 17.5%.

HOW TO ORDER
Orders may be placed by phone, mail, email or online. Our telephone number is 0208 676 8000, we accept all major credit cards.

WHEN WILL YOU BE CHARGED?
We process order payment manually. Your card will not be debited automatically during the online transaction. We will debit your card once your order has been picked. This will usually be within 24 hours of receipt of your order, unless we are out of stock.  If in the unlikely event of your item being out of stock we will advise you via email and give an approximate time of delivery, once again cards will not be charged until goods are ready to despatch.

DELIVERY PROBLEMS
Within the UK you can usually expect delivery of your order between 2 and 7 working days from the day we receive it. If you have not received your order after 7 days please call us on 0208 676 8000.

PROBLEMS WITH ORDER CONTENTS
The contents of your order should be checked immediately after delivery. Please telephone us straightaway if there are any problems, make sure you either check the contents whilst carrier is present or sign unchecked. Point out any damaged boxes to the courier and make sure there is a note of any such damage on the docket before the courier leaves.

RETURN OF GOODS POLICY
If goods are faulty or have been sent to you in error we will refund the price paid in full and postage as long as the goods are returned in their original packaging, with the receipt and within 7 days of delivery. We will not be liable for any postage costs for clothing returned due to wrong sizing or fit any such clothing must be returned in perfect condition and packaging. Postage costs will apply for exchanged goods.

COMPLAINTS
We always do our best to respond quickly and fairly to any problem relating to tackle purchased from us or the service provided. In the event of a problem, call us straightaway and we will do whatever is necessary to resolve it as fast as possible. In normal circumstances problems will be responded to within 24 hours, usually the same day we are notified.